Customer Support

At Honeyvella, we're committed to providing outstanding customer service and ensuring every customer enjoys a smooth and enjoyable shopping experience.

Whether you have questions about an order, shipping, returns, sizing, or product information, our support team is here to assist you.

Customer Support

Email Us

For all inquiries, please contact us at:

📧 hello@honeyvella.com

We strive to respond to all customer emails within 24–48 business hours.

How Can We Help?

Our customer support team can assist with:

Order Status & Tracking
Shipping Questions
Returns & Refunds
Product Information
Sizing Assistance
Order Modifications
Payment Issues
General Customer Support

Before Contacting Us

To help us assist you as quickly as possible, please include:

Your Full Name
Order Number (if applicable)
Email Address Used for Purchase
Detailed Description of Your Inquiry

Providing complete information helps us resolve your request more efficiently.

Business Address

Honeyvella

1011 Tully Rd Apt 1
Modesto, CA 95350
United States

Important Notice

The address listed above is a business correspondence address only and is not a return address.

Please do not send returns to this location.

If you need to return an item, contact our customer support team first to receive return authorization and the correct return instructions.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday – Sunday: Closed

Response Time

We aim to respond to all inquiries within 1–2 business days.

Response times may be slightly longer during holidays, promotional events, or periods of high order volume.

Our Commitment

At Honeyvella, your satisfaction is our priority. We are dedicated to providing quality products, dependable service, and responsive customer support every step of the way.

If you have any questions, concerns, or feedback, we would love to hear from you.

Thank you for choosing Honeyvella. We appreciate your support and look forward to serving you. 💖

Customer Support